We encourage you to place your orders through our website and contact us through our firstname.lastname@example.org email with any questions/issues. Corporate & large orders should use our long order form, which can be found on our menu above.
We hope to meet all your 2021 Gift-Giving needs!
SUMMER NOTICE: Due to the perishable nature of our products, please alert your recipients of the package delivery date to help reduce time left outdoors. UPS does not require a signature and will leave the package at the door.
General Shipping and Product Information:
Refund Policy: Packages damaged will need to be reported within 7 days after the delivery date to be eligible for a complimentary package or refund. We cannot refund packages returned due to recipients not being home on the day of delivery, wrong addresses, or failure to include Apt numbers.
Our products are perishable and cannot be resent after returned. Shipping carriers, on top of the original shipping fee, will charge an additional ground shipping fee to Delicious Orchards on returned packages. If a customer chooses to resend the package, the customer is responsible for the new package cost and Delicious Orchards will cover the shipping fee.
Canceling an Order: An order can be canceled anytime up until the ship-date. Delicious Orchards cannot call back a package without incurring large fees from our shipping carrier. All orders are final once shipped.
Order Changes: Delicious Orchards will do its best to make changes to an order before the ship date. However, customers cannot make any changes to an order on the ship-date. No order changes to a ship date, messages or addresses can be made on the ship-date. Delicious Orchards cannot make changes to an address or message without incurring large fees from our shipping carrier. All orders are final once shipped.
Duplicate Orders: When placing an order online, please check over your order total and quantity of packages before clicking "submit". Only click the "submit" button once and wait a moment for your order to process. Clicking "submit" multiple times will result in duplicate orders placed. Please check your confirmation email to ensure you received only 1 and that you entered your order correctly, as Delicious Orchards cannot make changes to an order on the ship date or after packages have already been shipped. Delicious Orchards is not responsible for duplicate orders being shipped.
Free Ground Shipping: Delicious Orchards offers select items with Free Ground Shipping. Not all of our items qualify under this category. The items that do qualify can be found under our “Free Ground Shipping” category on our Mail Order website.
With “Free Ground Shipping”, Delicious Orchards will pay the Ground Shipping charges. If expedited delivery methods are required or selected there will be discounted rates as follows: 2nd Day add ($10.00), for Overnight add ($25.00), for Saturday add ($35.00).
Our Carrier: We ship to all 50 states via United Parcel Service from our fullfillment center in Colts Neck, New Jersey. UPS requires a street address for delivery and will not deliver to PO Boxes. UPS will leave packages without a signature. You may want to notify your recipient a package is being delivered.
Delicious Orchards reserves the right to use a different carrier or shipping service at any time. Packages will be sent a tracking number from our shipping carrier which gives an ESTIMATED delivery time to help customers see their delivery status. Delicious Orchards does not guarantee a specific delivery time of day. There are no guaranteed delivery times of day for Ground, 2nd Day, Next Day, or Next Day Saturday.
Example: If a Next Day delivery package is chosen to ship on a Thursday, it is guaranteed to arrive at some point on Friday am or pm. If it fails to arrive on Friday, the Next Day shipping will be refunded.
If you are shipping Monday through Thursday to New Jersey, Southern New York, Connecticut, Rhode Island, Massachusetts, Delaware, Washington DC, Eastern Maryland and Eastern Pennsylvania UPS Ground will deliver the package in 1-2 days after it has been shipped. UPS Next Day or 2nd Day shipping is not necessary. If you have any questions, please call us at 1-800-624-1893. We can ship via UPS Overnight on Friday for Saturday delivery to some areas. Please call us at 1-800-624-1893 before 12:00 pm ET to place your order.
Click to print an order form for mailing: Mail Order Form . Please do not send pdf files
Don't forget to include the credit card holders name and address along with the credit card number,
If you are mailing a check to us, the address is:
Delicious Orchards Mail Order
315 Route 537
Colts Neck NJ 07722
Because of state regulations, fruit cannot be shipped to Arizona, California or Hawaii.
If you are shipping to New Jersey, Southern New York, Connecticut, Rhode Island, Massachusetts, Delaware, Washington DC, Eastern Maryland and Eastern Pennsylvania UPS Ground will deliver the package in 1-3 days after it has been shipped. UPS Next Day or Second Day Shipping Is Not Necessary. If you have any questions, please call us at 1-800-624-1893.
Second Day Shipping:
UPS Second Day shipping is also required from mid-May through October for all perishable items shipping to Georgia, Alabama and Florida. These packages can ship Monday through Wednesday. Orders should be received before 2:00 pm ET.
Next Day Shipping:
Perishable packages can be shipped on Friday by UPS Next Day to arrive on Saturday. Please call us at 1-800-624-1893 for current shipping charges and to place your order. Next Day/Overnight shipping charges plus $10.00 will be charged. Orders must be received before 12:00 pm ET on Friday for Saturday delivery.
Corn and Tomatoes:
New Jersey Corn and Tomato orders shipping to states west of Pennsylvania, West Virginia, Virginia, North Carolina, South Carolina including Florida will require UPS Second Day shipping. Orders must be received before 12:00 pm ET.
Corn and Tomatoes ship in season from mid-July until late August
Donuts and Pies:
In addition to the states west of Wisconsin, Illinois, Tennessee and Alabama, 2nd day shipping will be required of all pie and donut orders shipping to Alabama, Florida, Georgia, Illinois, and Wisconsin. UPS Second Day Shipping can be done Monday through Wednesday. Please consult the shipping charges chart below.
Pies are shipped frozen from November 1st through March 31st
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Shipping Charges Are Calculated Per Name and Ship-To Address